Terms of service

 

TERMS AND CONDITIONS FOR RE VERA DIAMONDS

Last Updated: 29/07/2024

INTRODUCTION

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS AS SET OUT BELOW


This website, www.reveradiamonds.com ("Website"), is owned and operated by Re Vera, a partnership registered in India (hereinafter referred "Company" or "we" or "us" or "our") having its registered office at 6/1947 1st Floor, 103 Raj Tilak Building, Dalgiya Mahollow Mahidharpura, Surat, Gujarat, 395 003. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below and the Company reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. The Company reserves the right to update the Website and these Terms and Conditions from time to time, at its discretion and without any notice. It is advisable to keep yourself updated with the latest Terms and Conditions by reviewing.  This Agreement is independent of any other written agreement you may have with the Company for other products or services. 

DEFINITION

The terms ‘we’, ‘us’ and ‘our’ refers to the Company, its affiliates and assignees and the term ‘you’ refers to any person procuring products/services from any supplier through the site. Persons means any natural person, firm, company, joint venture, association, partnership, limited liability partnership, society or other entity (whether or not having separate legal personality) in the relevant country. 

USAGE ELIGIBILITY

You are 18 years of age or older and that your use of the website and/or services shall not violate any applicable law or regulation. The persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website and if you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. 

PRODUCT DESCRIPTION

Re Vera Diamonds offers lab-grown diamond jewellery, customized and readymade jewellery, both for personal use. We do not offer to sell loose lab-grown diamonds. 

Re Vera Diamonds takes reasonable care and efforts to lay down the product information, description, etc and to display the products listed for sale on the website as accurately as possible and further does not warrant that product description or any other content on the website are accurate and reliable. Hence, we will not be held responsible for any mistakes or omissions to any information given. We state that the images available on the website are only indicative and the colours displayed also affects the colours actually seen on the computer monitor screen.  Some items may appear slightly larger or smaller than actual size due to its photography and computer screen default whereas at times the items may be represented larger than the actual size or smaller than the actual size in order to show the entire item or details. We shall not be liable for any legal action on this account.

ORDERS  

Any User/Member who wishes to make a purchase an item from the Website has to register their number on the website and login via OTP to place an order or contact us directly to place an order. The User/Member will be asked to provide Permanent Account Number (PAN) and/or GST number or any other mandatory information required under law at the time of purchase. Orders will be considered as successful and complete only after the entire/full payment of the item(s) to be purchased has been received by Re Vera Diamonds, unless otherwise stated. In the event the bank rejects to honour any payment transaction made towards an order, we have the right to cancel or refuse to ship the order without any liability whatsoever.

A third-party payment gateway is used by Re Vera Diamonds for the purpose of collection of payment and billing towards the purchase. The User/Member hereby agrees and accepts the terms and conditions and the privacy policy of the third-party payment gateway provider. You agree and undertake to provide the correct and valid credit card details for the purchase made on the website. We will not be liable for any credit card fraud. The liability for use of a card fraudulently or to prove otherwise will be exclusively you. We shall only assure that the credit card information will not be shared and used by us with any of the third parties unless required for fraud verifications or by law, regulation or court order.

PRIVACY

The Company takes your privacy of the utmost importance and has in place all stringent measures in protecting your information including user, payment and order information. We do not share your information with any third-party systems unless otherwise mentioned in our Privacy policy. You have the right to access and rectify all the information that concerns you. You can at any time make a request to Company to find out what personal information we hold concerning you. You may at any time, and by request, modify this information. Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

INTELLECTUAL PROPERTY

All the content on Company website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, etc is the property of Company. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Company. All information, content and files are protected by law concerning intellectual property ownership and copyright. Company cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the intellectual property laws governing India. Company will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

NO LAWFUL OR PROHIBITED USE

You agree not to upload, post or otherwise transmit via the online mediums any content that: (i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libelous, racially, ethnically, religiously or otherwise objectionable; (ii) constitutes unauthorized disclosure of personal or confidential information; (iii) infringes any patent, trademark, trade secret, publicity right, privacy right, copyright or other intellectual property or any rights of any party; (iv) contains viruses, Trojan horses, Worms, corrupted files or code, files and programs designed to impede or destroy the functionality of any computer software or hardware; spyware and malware designed for phishing and with a view to compromise the data security and integrity, and obtain sensitive personal or financial information.

LIMITATION OF LIABILITY

The Company’s entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website. In no event shall the Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with this agreement or the products in any manner whatsoever.

DISCLAIMER OF WARRANTY

The information provided by the company and the usage of this website and/or products by the customer are at their sole risk and consequences. The website and products are provided on an “as is” and “as available” basis. The company expressly makes no representations or warranties and disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose with respect to the products or website content. The company does not warrant that the information provided on this website and links to third-party websites is accurate, reliable, complete, or timely or is free of viruses or other harmful components. The company will not be liable for any damages of any kind arising from use of the website.



GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts at Surat, Gujarat.

MODIFICATION

We reserve the right to update, change, or replace any part of these terms and conditions at any time. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these terms and conditions constitutes acceptance of those changes.


INDEMNITY 

You hereby expressly agree to indemnify the Company and/ or its subsidiaries or its affiliates and/or any of its officers or any person affiliated from any cost, damage, liability or other consequence of any of the actions/inactions of any third-party contractors.  You agree to indemnify and hold harmless the Company, its subsidiaries, affiliates, its officers, directors, agents and employees, from and against any claim or demand, or actions including but not limited to legal and accounting fees arising out of the breach committed by customer or penalty imposed due to your breach of these Terms and Conditions or any document incorporated by reference, or infringement of intellectual property or other rights. or your violation of any law, rules, regulations or the rights of any third party. 

GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under, the Grievance Officer for the purpose of your personal sensitive information as governed by the Privacy Policy can be reached at info@reveradiamonds.com

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT